A peek behind the curtain

A ride has been booked, the transfer provider waited for a customer as agreed, the customer got home safely and happy with the service is already planning a next trip. That’s a perfect scenario....

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6 habits of highly effective travel agents

In an age where the digi-verse has made it ever easier for travelers to book online, it’s increasingly important for travel agents to deliver great service and demonstrate their value.

“But how...

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Content marketing ideas for travel agents

Content is an essential weapon in any customer oriented businesses arsenal. None more so than for travel agents. As essential as it is, it can sometimes be a challenge coming up with topics and...

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7 Tools any Travel Agent should be using.

At Mozio we understand just how precious time can be for Travel Agents; we work closely with many so we're quite emotionally attached to the subject. So we thought we would compile a list of the...

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Cross selling in Travel & Tourism: takeaways from India

A close friend recently invited me to his brother’s traditional wedding in India*. I took the opportunity to visit a tiny sliver of India – Mumbai and Hyderabad to name the cities – before work...

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Marketing or Ancillary Revenue Managers: Who's Bag Is It?

 

Maintaining passenger satisfaction is essential to keeping an airline business stable. But when it comes to sustaining the branding and image of an Airline within the industry, while ensuring...

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4 Critical Questions To Add The Right Travel Ancillary Revenue Products

In the travel industry, e-commerce teams are often juggling selling multiple products - flights, hotels, travel insurance and ground transportation - and spend considerable time comparing...

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5 Ways to Not Drown in Weekly Goals

One of office-life’s largest challenges is arguably time management. Whether you’re the bottle-green intern bursting with excitement on your first day, or the weathered CEO juggling several teams...

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